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Privacy Policy

Privacy Policy

Tangoe Canada, Inc. is committed to protecting your privacy. This Privacy Policy sets out Tangoe Canada’s policies with respect to our collection, use, and disclosure of personal information.

 

Contact Information

Tangoe Canada is open to all questions and comments regarding this Privacy Policy. If you have any concerns about our Policy or believe that we have not adhered to its guidelines please do not hesitate to contact us by email at OfficeofPrivacy@tangoe.com and we will address your concerns.

 

Collection of Information

When dealing with Tangoe Canada you may entrust us with personal information. For the purpose of this Privacy Policy, personal information means any information that can be used to identify you personally or is associated with any such information, but does not include the name, title, business address or telephone number of an employee of an organization.

 

Tangoe Canada may also use “cookies” to help personalize your online experience. A cookie is a small text file that is stored on your computer to help us make your visit to our site more “user friendly”. Cookies provide us with information about your use of the site that can help us improve the site and your experience with it. Any personal information collected about you through cookies will be treated in accordance with this Privacy Policy. If you have set your browser to warn you before accepting cookies, you should receive a warning message with each cookie. You may refuse cookies by turning them off in your browser, however you should be aware that our site like most other popular sites may not work well with “cookies disabled”.

 

Use and Disclosure of Information

Except as part of the sale of all or substantially all of the assets of Tangoe Canada, Tangoe Canada will not sell, trade or rent your personal information to any third party unless we have your consent. We will only use and/or disclose personal information in order to:

1. understand and meet your needs and preferences;

2. develop new and enhance existing service and product offerings;

3. manage and develop our business and operations; and

4. meet legal and regulatory requirements.

We also reserve the right to use, disclose, sell, trade, or rent data aggregated provided that the data is not linked to any specific individual.

Except where we are required by law to disclose personal information, we will require any person to whom we provide your personal information to agree to comply with our then current Privacy Policy. We will take reasonable commercial efforts to ensure that they comply with our Privacy Policy, however we will have no liability to you if any person fails to do so.

To be able to serve you, your personal information may be collected, stored and/or processed or otherwise used by or on our behalf both inside and outside of Canada by third party service providers or by companies in the Tangoe family, to perform functions on our behalf. As a result, that country’s courts, governments or law enforcement agencies could obtain disclosure of such information under that country’s laws.

Security of Your Personal Information

Our website has security measures in place to protect against the loss, misuse and unauthorized alteration of the information under our control. More specifically, our server uses SSL (Secure Sockets Layer) security protection by encrypting all of your personal information including credit card number, name and address to prevent individuals from reading this information as it travels over the Internet.

Changes to this Privacy Policy

Tangoe Canada will occasionally update this Privacy Policy to reflect company and customer feedback or changes to privacy legislation. We encourage you to periodically review this Privacy Policy to be informed of how Tangoe Canada is protecting your personal information.

Withdrawal of Consent

Except as required by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to Tangoe Canada. You also understand that although you can use our site for some purposes without providing us with any personal information, we need personal information about you for some services, including those that require payment or involve an ongoing relationship with Tangoe Canada or our partners. If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.